Luxe Self Terms of Service and Purchase

Effective Date: November 1, 2019

Last Update: April 12, 2025

Applies To: LuxeSelf.com and programs.luxeself.com (collectively referred to as the “Websites”)
Operated By: Kriya LLC, a U.S.-based limited liability company These Terms of Service (“Terms”) govern your use of the Websites and any purchases, registrations, or services offered by Kriya LLC. By accessing or using any part of the Websites, you agree to be bound by these Terms without limitation or qualification.

Section A: Website Use Terms (For All Users)

1. Acceptance of Terms

By using the Websites, you agree to comply with these Terms and all applicable laws and regulations. If you do not agree, do not use the Websites.

2. Accessibility

Kriya LLC is committed to digital accessibility. If you encounter accessibility barriers or require accommodations, please contact support here.

3. Privacy and Data Usage

Your use of the Websites is also governed by our Privacy Policy, which outlines how we collect, use, and protect your data. By using the Websites, you consent to those practices.

4. Intellectual Property

All content on the Websites, including text, images, videos, branding, and design, is protected by intellectual property laws. You may not copy, reproduce, modify, or distribute any content without prior written consent from Kriya LLC.

5. Registration and Account Security

If you register for any service or product, you must provide accurate information and keep your login credentials secure. You are responsible for all activity under your account.

6. Cookies and Tracking Technologies

We use cookies, analytics tools, and other technologies to improve your experience. You may manage your cookie preferences in your browser settings.

View our detailed cookie policy here.

View our detailed advertising policy here.

7. Limitation of Liability

The Websites and content are provided “as is” and “as available” without warranties of any kind. Kriya LLC is not liable for indirect or consequential damages arising from your use of the Websites.

View our detailed disclaimer here.

8. Indemnification

You agree to indemnify and hold harmless Kriya LLC and its affiliates against any losses or claims resulting from your misuse of the Websites or breach of these Terms.

9. Termination

We reserve the right to suspend or terminate your access to the Websites at our sole discretion and without notice.

10. Governing Law

These Terms shall be governed by the laws of the state in which Kriya LLC is incorporated, without regard to conflict of laws. All disputes shall be resolved exclusively in the state or federal courts located in the same state.

Section B: Client Services and Purchase Expectations

1. Service Access and Delivery

When you purchase a digital product, course, or coaching program from Luxe Self, you will receive access as outlined on the product’s information or checkout page. Most digital resources are delivered via email or accessed through our learning portal.

Please ensure you use a valid email address during checkout.

If you do not receive access within 24 hours, you are responsible for contacting our support team here for assistance.

2. Duration of Access

Access to programs, recordings, and digital materials may be time-limited or ongoing, depending on the specific product.

Group coaching programs typically include access for the duration of the program only, unless otherwise stated.

We may update, modify, or retire content periodically, and access to outdated materials is not guaranteed. Any changes to access will be communicated when possible.

3. Client Conduct and Community Expectations

View our detialed community guidelines here.

Clients agree to participate in a respectful and collaborative manner across all Luxe Self spaces, including group sessions, communities, and private communication.

We reserve the right to remove individuals who engage in harmful, abusive, or disruptive behavior—without refund—at our sole discretion and without refund. This applies to both online and live coaching experiences.

4. Communication and Support

Support inquiries must be submitted through our official support help desk here.

Our response times may vary depending on the nature of your request, but we strive to reply to client concerns within a reasonable timeframe.

Coaching programs may include specific communication protocols for accessing coaching or session support—please refer to the product description or your coaching agreement for those details.

5. No Guarantees of Outcomes

Our coaching services and digital programs are designed to support your personal development. However, we do not and cannot guarantee specific outcomes, results, or changes in your personal life or relationships.

You are responsible for your own decisions, interpretations, and actions throughout your journey. Any testimonials shared on our Websites are illustrative only and do not represent typical results.

6. Refund Policy and Client Agreements

View our detailed refund and cancellation policy here.

All coaching services are non-refundable. Each product or service offered by Kriya LLC may have its own refund policy, which will be clearly stated on the relevant sales or registration page.

By purchasing any coaching or other service, you acknowledge and agree to abide by the specific refund terms stated for that product or service.

Initiating a chargeback for any service or program without first contacting us to attempt resolution constitutes a breach of these Terms and of any client agreement. We reserve the right to dispute any chargeback that does not comply with these conditions and to enforce our terms of sale through all available legal means.

All coaching clients may be required to sign a coaching agreement outlining expectations, deliverables, and responsibilities.

Section C: Terms of Purchase (For Vendors/Sellers Providing Goods or Services to Kriya LLC)

1. Definitions

“Seller” refers to any person or entity fulfilling an order placed by Kriya LLC.
“Order” refers to a purchase made by Kriya LLC for products or services.
“Deliverables” are any goods or services delivered under an Order.

2. Agreement to Terms

These Terms become binding when the Seller accepts an Order, acknowledges it, begins fulfillment, or accepts payment.

3. Fulfillment and Quality Control

Sellers must maintain quality control procedures and allow Kriya LLC to inspect Deliverables at any stage. Non-conforming Deliverables may be rejected or returned at Seller’s expense.

4. Pricing and Payment

Prices are fixed upon Order acceptance. Kriya LLC is not responsible for additional charges unless explicitly agreed upon in writing.

5. Shipping and Delivery

Unless agreed otherwise, title and risk remain with Seller until delivery is complete. Early, late, or unscheduled deliveries may be refused or returned at Seller’s expense.

6. Subcontracting

Sellers may not subcontract any Deliverables without prior written consent.

7. Indemnification

Seller agrees to indemnify Kriya LLC for any loss, claim, or liability arising from the Deliverables or from third-party infringement claims.

8. Confidentiality and IP

Sellers must keep all proprietary Kriya LLC information confidential. No IP rights are granted unless agreed in writing.

9. Dispute Resolution

Parties agree to attempt good faith resolution through negotiation or mediation before pursuing litigation. Legal claims must be brought in the jurisdiction where Kriya LLC is legally established.

Section D: Miscellaneous Provisions

1. Disclaimers

View our detailed disclaimer here.

The information, tools, resources, content, products, and services provided on the Websites or by Kriya LLC are intended solely for general informational and educational purposes.

Nothing presented should be construed as, or substituted for, medical advice, psychological counseling, financial guidance, or legal counsel. Luxe Self and Kriya LLC, including its owners, employees, partners, and contractors, do not diagnose, treat, or offer guaranteed outcomes regarding any mental, emotional, physical, financial, or legal conditions.

Coaching services offered are not a replacement for licensed therapy, medical care, legal consultation, or investment advice, and are not regulated by a governmental licensing body.

You should consult with a licensed professional in those fields for any questions or decisions related to your health, legal rights, or financial obligations.

By engaging with the Websites or purchasing any service or product, you acknowledge that the coaching services offered are based on personal development methodologies and are not medical, psychiatric, psychological, legal, or financial treatment. Always seek the advice of qualified professionals before making decisions in these areas. Reliance on any information provided by Kriya LLC is solely at your own risk.

3. Entire Agreement

We may modify these Terms at any time. Continued use of the Websites after changes constitutes your acceptance.

4. Severability

If any provision is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

5. Contact and Support

For questions regarding these Terms, please contact support here.

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